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NEWS| Eight Ista brand hotels on the anvil

As per latest developments, eight Ista brand five-star business hotels, developed by New Delhi-based IHHR Hospitality Pvt. Ltd., are expected to come up in the next four years. The hotels are proposed to be launched in Amritsar, Pune, Ahmedabad, Noida, Coimbatore, Bangalore and Navi Mumbai, taking the total number of Ista brand hotels in the country to 10. The Amritsar property is scheduled to be operational by December, 2008.

The company, which owns two Ananda Spas in Kashmir and Mauritius, recently completed its Ista brand hotel in Hyderabad at an investment of about Rs 200 crore. IHHR Hospitality had launched its first Ista brand hotel in Bangalore last year.

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NEWS| Delectado to launch Magic bar in Mumbai

After redefining Mumbai's nightclub scenario via 'Fire n Ice' in Mumbai, Delectado Foods & Restaurants Pvt Ltd is now gearing up for the launch of its new bar called 'Magic - we speak music'. The bar is scheduled to open in Mumbai by mid January 2008.

Speaking about the venture, Ketan Kadam, Chairman, Delectado Foods & Restaurants Pvt Ltd says, "Magic is the concept of bringing the bar culture back to the country. We are redefining the bar concept since its definition has been lost somewhere in between nightclubs, pubs, resto bars and lounge bars."

Set up with an investment of Rs three crore, Kadam believes that the concept of Magic will gain popularity over a period of time.


Ista’ Hotel will undoubtedly be a zing thing for covetous youngsters, particularly the IT crowd, for it has been strategically located amidst all the big IT companies in the financial district at Gachibowli.

Life won’t be indolent any longer, as it was a long felt need in the up-and-coming patrician locality studded with plush residences and swanky offices. IHHR Hospitality Pvt Limited’s ‘Ista Hyderabad’ is spread over 16 acres. Natural rock formations clubbed with beautiful landscaping adorn the luxury hotel which has 167 rooms and nine deluxe suites.

Jaideep Anand, the hotel’s General Manager, says, “Ista-Hyderabad focuses on everything a business traveller would expect. It encapsulates what Hyderabad is all about, modernity straddling tradition. We believe in catering to local flavour and tune ourselves to the needs of the people with the conviction that we are an international hotel with an Indian heart”.

The rooftop suites, presenting a picturesque view of Hyderabad, have private gardens and exclusive pantries.Collage and Deori, the two restaurants and The Lounge Bar, are located amid sprawling landscape. Classic yet undated d├ęcor adds warmth and charm and welcomes the guest to taste the delicacies and unwind in the rich ambience.

The health club and fitness centre, climate-controlled swimming pool and Jacuzzi along with an extensive spa, yoga facilitiesand Ayurvedic treatments make the guests feel staying differently. Special day packages are offered to the residents of Hyderabad. Ananda Spa Institutewill come up to offer international body treatments, Ayurvedic therapies and advanced training programmes in yoga.

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NEWS| CAFS to launch flight kitchen at Kozhikode

Kerala-based Casino Air Catering and Flight Services (CAFS), a sister concern of CGH Earth Experience, is scheduled to open its flight kitchen at Kozhikode on January 5, 2008, with the launch of Jet Airways’ flight to Bahrain and Muscat from Kozhikode.

According to George Dominic, Managing Director, CAFS, the cost of the project is eight crore rupees, and of the total area of 17,500 sq. ft., 6,000 sq. ft. will be dedicated for flight operations, while the rest will be used for storage and other service utilities.

The project is a joint venture with Malabar Caterings, whereby meals - mostly ethnic cuisine, especially from the Malabar side – for about 10, 000 passengers can be cooked on a daily basis. Initially though, CAFS will cater to 1,000 passengers daily from Jet Airways and is in time, looking to target 4,000 meals a day.

source: Hotelbiz India

JOBS| Manger/Assistant Manager- Hospitality

The candidate will be responsible for looking after the hospitality of corporate forums, seminars & business get-to-getter.

Omaxe Ltd. started in 1987 with a vision to realize the dreams of millions of Indians, today an ISO 9001: 2000 certified organization, relentlessly pursuing its mission for building unbeatable real estate projects competitive to the world class standards. The spectacular performance. Extraordinary growth and spotless track record over the past 19 years are proof of the infinite possibilities that lie within this committed force and puts OMAXE in the forefront of this multi-billion industry as a pioneer within unshakeable reputation for delivering what is commonly inconceivable.

3-5 years experience in 5 star hotel & resort. The candidate will be responsible for looking after the hospitality of corporate forums, seminars & business get-to-getter. Excellent experience communication skills and dynamic leadership skills preferred. Candidate should not be more than 28 years of age.

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JOBS| Client Servicing & Operations- Hospitality

Job Description
Managing Hospitality client accounts, daily operations & client servicing, managing proposals and agreements.
Setup of surveys/accounts follow-up on the execution of fieldwork.
Quality control on gathered data & survey.
Coaching junior executives.

Desired Candidate Profile
Minimum 1 years experience into client servicing. Prior experience within Hospitality/ Market Research industry preferred. Only Mumbai based candidates need apply.

Company Profile
Bare International is a global leader in the Mystery Customer Research Service Industry. Bare-India is a 100% subsidiary of Bare International. Headquartered in the US, we conduct operations across nations.

Contact Details

Company Name:
Bare Associates India Pvt. Ltd.


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JOBS| Intl| Dubai| Switchboard Operator

Switchboard Supervisor

The Position

Supervise and control a team of Telephone Operators in delivering a 24 hours service of telephone switchboard (PABX) operations for both incoming and outgoing calls to/from the hotel.

The Emirates Group is a highly diversified and profitable business, with a turnover of approximately US$ 9 billion, employing a total of over 32,000 employees. Emirates, one of the world's fastest growing airlines, flies to over 90 destinations in 60 countries. Emirates Hotels and Resorts, the hospitality division of The Emirates Group, started with the design, development and management of international award-winning Al Maha Desert Resort in 1999. Over the next 4 years the dedicated hospitality management team will expand this division both in Dubai and internationally to new luxury locations. Alongside its hospitality portfolio is its Timeless Spa brand, set to become a high profile operator of spas in each of its hotels and resorts. Hiring over 4,000 new staff every year, essential to ongoing success will be the employment of high quality people who can enjoy living and working in Dubai, a tourism centre and modern cosmopolitan city offering one of the most desirable lifestyle locations in the world. In addition to lifestyle and tax free salary benefits, the Emirates Group also offers professional development opportunities to help employees develop new skills and grow their careers successfully.


Responsible for the set-up and continuous monitoring of standard operating procedures within the telephone operations unit.

Plan, set up and maintain an effective and efficient messaging system for the hotel ensuring that all necessary information is passed on to both guests and Sr. Management effectively and efficiently.
On a daily basis check the PABX monitoring system to ensure that correct records are maintained and all chargeable calls are billed to the customers.
Liase with the Customer Support Officer (IT) in the event of system outage and ensure that there is minimum system down time. Log complaints directly with Mercator in the absence of the Customer Support Officer and follow-up with the complaint.
Regularly monitor the answering of incoming telephone calls both local and international and transfers of the caller to the appropriate extension according to the standard operating procedures as laid down by the Front Officer Supervisor.
Ensure that the Switch board is regularly manned and there is optimum utilisation of manpower to provide a 24 hour service. Responsible for the administration, training, recruitment and grooming of the staff to ensure that the image of the property and its ideals and its policies are maintained. Conduct the PM Reviews of the team.
Be aware of planned service disruptions and ensure this is communicated to the Customer Support Officer (IT) and Front Office Manager so that other departments are aware of the same.
Assist with the switchboard operations during peak times or in the absence of switchboard operator.
Ensure that all external and in-house incoming calls are directed all to the necessary departments with the property, ensuring the calls are dealt with in a prompt and professional manner.


Qualifications & Experience ‘O’ level education with a minimum of 4 years experience in PABX/switchboard operations of which a minimum of one year should be at a supervisory level.

Skills Excellent command of the English language is critical to the role. Additional accepted languages is an advantage. Thorough understanding of the Hotel’s policies, processes and practices. Computer literacy is required for the role and will be required as part of the job responsibilities

Salary & Benefits:We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE.

To Apply:To express your interest in the above vacancy please apply on-line by clicking below

Apply Online

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