Exclusive Interview with Mr. Akesh Bhatnagar, GM- Hospitality, RMZ Corp.Mr. Bhatnagar is a hospitality Professional with international experience, now heading the Hospitality vertical for a leading Indian Real Estate Company.
Having held positions such as General Manager (with Radisson) and Accommodations Manager (with Taj Group), he has had the final say in hiring people.
I asked him five key questions, that I felt anyone who was interested in a successful hospitality career would want answered.
Here is the result...
Prabhjot| What are the three attributes that make a successful hotelier?
Mr. Bhatnagar|Empathy for your Employee & Guest.
Having a burning desire to understand the changing needs of your target market/clientèle.
Ability to retain your gems, both Employees & Guests.
Prabhjot| What is better when you starting your career or early in your career, a better salary or a better company?
Mr. Bhatnagar|A better Company.
Prabhjot| What are your favourite questions in an interview & why?
Mr. Bhatnagar|Basically, what ticks the person on or off; more precisely if his passion/interests have a connection with what his job profile entails.
Prabhjot|How important are Grooming & Communication skills in this industry?
Mr. Bhatnagar|Both are of Paramount Importance.
Prabhjot|What can an applicant do on his/her resume to attract your attention?
Mr. Bhatnagar|Apart from a one-way communicating resume, also have a mention of Awards & testimonials to prove your worth.
We intend to bring more of these to you.
If you would like us to interview someone specific or from a particular department or designation or company leave the suggestions in comments.
If there are questions you would like to ask industry professionals, leave that in the comments to.
- Prabhjot Bedi
Editor
