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JOBS| Duty Manager with Taj

Job Purpose
To ensure the smooth and efficient operation of the Front Office department and Co-ordinate with various other departments in order to ensure personalized, prompt and flawless service to all guests. The position will also act a as a 'One Point Contact' for all the in-house guests, incase of guest requests, complaints or any other feedback.

Staffing and Scheduling of the shift and allocation of duties.
Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
Facilitate learning and development for all the team members of the outlet
Performance Appraisal/ Management of the staff in the department.

A minimum of 2 -3 years supervisory experience in the Front Office department
Operational experience in reservation

Contact| Ms. Ava Bhathena|The Indian Hotels Company Limited

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EDUCATION| Online Certificate Program in Hotel Real Estate Investments

Cornell University's School of Hotel Administration has partnered with eCornell to create a six-course certificate series on the dynamics of hotel real estate and management contracts for property owners, operators and lenders.

Authored by Jan A deRoos, associate professor and HVS International Professor of Finance and Real Estate at the Cornell Hotel School, the series is adapted from his courses delivered in the school's Professional Development Program in Ithaca, Brussels, and Singapore.

The six courses focus on three main themes central to maximizing value for hotel property owners, operators, and lenders:

• The separation of real estate ownership and control as a vital way to increase value,

• The valuation and financing of hotel real estate investments as a key competency for today's decision makers, and

• Asset management as a legitimate and respected tool for value creation and value improvement

This certificate provides a rigorous framework for participants to learn the practical aspects of ownership and management of hotel real estate including negotiation of management contracts, revenue and cost forecasting, valuing hotel intellectual property, and the strategies and tactics necessary to achieve asset management objectives.

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NEWS| Intl| Best Western Targets 30 Hotels in Japan by 2010

Best WesternBest Western Best Western plans expansion to become the largest International hotel chain in Japan within three years.

Best Western International continues its expansion into the Land of the Rising Sun, targeting 30 hotels by 2010, which would make it the largest hotel chain in Japan.

'Japan has a lot to offer as a destination,' stated Mr. Glenn de Souza, Best Western Vice President International Operations Asia, 'It is an art and cultural center, has stunning architecture and is home to a range of natural attractions.'

Mr. de Souza expressed his optimism on the achievable goal of becoming the largest International hotel chain in Japan within the next three years. 'Visitor arrivals to Japan have shown strong growth in recent years, and this trend is likely to continue into the foreseeable future,' he said.

Best Western is pleased to announce its newest properties coming online this year. The Best Western Shinjuku Astina, Tokyo, with 214 rooms, is located in one of the capital's shopping and entertainment districts close to Shinjuku Gyoen, one of Tokyo's largest and most pleasant parks and a prime cherry blossom viewing spots, and opens in March 2008. Best Western Matsumoto, an 8-storey city hotel with 103 modern and spacious rooms in picturesque Matsumoto, of the Nagano prefecture, opens in the beginning of April.

Also scheduled to open in April 08, the Best Western New World Sendai with 203 rooms. The 134-room Best Western Hotel Newcity Hirosaki opens in April 20th, while the 136-room Best Western Tosu in Saga-Ken debuts in June, and the 292-room Best Western in Sapporo opens its door in August 2008.

Ten properties which are in various stages of re-branding, refurbishment, and construction are to be opened in 2009 -2010, including the 190-room Best Western Premier Osaka Bay (near Universal Studios, Japan) in July 09, 146 rooms Best Western Hotel Kagoshima in Kagoshima-city open in June 2009, Best Western Premier Hotel Kanazawa which has 193 rooms in Kanazawa-city Ishikawa prefecture will be opened in April 2010, Best Western Premier Hotel Hakodate, 181 rooms in Hakodate-city, Hokkaido will be opened in Autumn 2010.

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