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Friday, July 3, 2009

Discussion | Will the New Same-Sex Ruling require SOP updates in Hotels?

Prabhjot Bedi| Editor

Will the New Same-Sex Ruling require SOP updates in Hotels?


Here is why I am asking:
- most reservation folks will block/pick up a TWIN room is two people of the same-sex are sharing a room.
- we dont really offer the honeymoon suite/romantic packages to two people of the same sex
- STAGs are not allowed in our discs/night spots, well they aren't stags now are they?

so, have you started the developing the new SOPs? Are you planning sensitivity training for your staff & managers? Are you going to change the talk lines?
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If you need help with any of the above for your hotel/unit, contact me | Prabhjot Bedi | +91 98720 00604 or write to me at p.bedi@eclathospitality.com

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2 comments:

kj said...

i am sure these can be done if any of the hotel starts planning for Gay club. matter is not of the partners...matter is of presentability.

So far we are not planning any such SOP's.

prabhjot Bedi said...

@KJ

Thank you for your comment. This is not just for a GAY club. I wanted to know if hoteliers will not accept 2 single men as a couple instead os STAGs. I mean will they pay a couple cover charge or the more exorbitant single price?

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