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Showing posts from November 15, 2009

NEWS| IHG to refresh Crowne Plaza positioning

Intercontinental Hotels Group is trialling new formats at its Crowne Plaza chain with the aim of repositioning the brand.

Particular attention is being paid to the public spaces and the food offered in the hotel. It is also testing new ways of offering room service.

The trials are taking places in a selection of American hotels over a six-month period, which will eventually result in a global overhaul of the chain.

Tom Seddon chief marketing officer for IHG says it wants to differentiate the upscale hotel brand from its rivals and create a more pleasurable experience for business travellers.

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NEW HOTEL| Aloft Abu Dhabi Opens

Main construction began on the Aloft Hotel in November 2008. In the subsequent 11 months ADNEC, Starwood Hotels & Resorts Worldwide, architects RMJM, main contractor Arabtec and all construction partners have worked diligently to develop one of Abu Dhabi’s largest hotels, in terms of capacity.

Yves Queromain, RMJM Architects Project Director, said: “We are extremely pleased with the final results of this project. Its exceptionally efficient delivery can be put down to the meticulous planning implemented throughout all stages of the project development. Our strategic approach has ensured that the quality we are known for resonates across all aspects of the hotel.”

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PEOPLE| Hornman Named Managing Director At Worldhotels

The international group for independent hotels, WORLDHOTELS, today announced the promotion of Robert Hornman, currently Vice President EMEA & Worldwide Sales, Marketing and Distribution, to Managing Director.

He will take over all responsibilities from Michael Ball, who after eight years as CEO will move to the Supervisory Board of WORLDHOTELS and continue his role as Managing Director of I.H.S., the parent company of WORLDHOTELS. Also promoted to the Management Board was Sven Larsen, the company's CFO.

Hornman has been with WORLDHOTELS since September 2008 as Vice President EMEA & Worldwide Sales, Marketing and Distribution. Previously, he served in a number of senior positions at Accor, including Vice President Sales and Marketing Asia, as well as Vice President Global Sales and Business Development in the company’s head office in Paris.

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NEWS| Marriott Promises A Different Kind Of Collection With Autograph

Marriott International is touting its newly announced Autograph Collection as an opportunity for independent hoteliers to tap into its powerful marketing and reservations engine without having to compromise their properties' personality and individual character.

And unlike similar branded collections offered by rivals—Starwood's Luxury Collection and Hilton's Waldorf Astoria Collection among the most prominent—Marriott's Autograph promises to be more inclusive about the types of properties it will welcome into the fold. Autograph properties will include upper-upscale and luxury independent hotels "with distinctive personalities" in gateway cities and destinations worldwide.

Autograph Collection member hotels will be grouped into one of six categories:
Urban Edge—Forward-leaning major-market lifestyle properties
Boutique Arts—Hotels with a core competency surround art
Exotic Retreats—High-end hunting lodges
Iconic/Historic—Likely to be the larg…

Commonwealth Games 2010 | Accommodation - Updates

It is estimated that there will be a requirement of additional 30,000 hotel rooms. The Ministry of Tourism is therefore actively involved in monitoring the creation of additional accommodation for the games.

A Task Force constituted for this purpose monitors the additional new hotel accommodation coming up in the Delhi NCR by holding regular meetings with all concerned land owning authorities , concerned Ministries / Departments.

The latest review held on 21.10.2009 indicated the availability of 10,268 rooms under the ‘definite’ and 1,757 rooms under the ‘likely’ category.

Further, 5,500 housing flats of DDA located at Vasant Kunj and Jasola will be upgraded / furnished and operated by ITDC for the Games as alternate accommodation of three star standards.

It is also proposed to utilize the services of around 11000 rooms available from the licenced guest houses and around 3,000 Bed & Breakfast units for the Games.

NEWS| Customer Wins $1 million After Playing McDonald's Monopoly Game

When 23-year-old Brandi Futch of White House, Tennessee went to her local McDonald's restaurant for a McChicken sandwich, French Fries and Sweet Tea, she never imagined she would be walking away $1 million richer.

But that's exactly what happened when Futch peeled off the two most coveted Game Pieces in the MONOPOLY Game at McDonald's - Boardwalk and Park Place - from her Sweet Tea to become a $1 million winner in this year's Game.

"Winning the $1 million prize in the MONOPOLY Game at McDonald's is one of the best things that's ever happened to me. I think I'm still in shock," said Futch. "I haven't decided what I'll do with the money I've won, but I know that a new house and car are on my list. The MONOPOLY Game at McDonald's is something I look forward to each fall, so you better believe I'm going to keep playing now that I know you really can win big!"

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KNOW| RESEARCH| Menu Research: What Drinks Diners Want

R&I's Beverage Census Study helps operators deliver the right mix on beverage menus.

Main learnings:

- a pass on alcoholic options on most dining-out occasions, so operators need to be paying attention to pours beyond adult beverages.
- Diet cola takes the lead. Thirty-three percent of consumers name diet cola as the soft drink they order most often
- Higher-income households order wine more often when dining out; lower-income households are more likely to choose beer.
- Coffee’s growth may be losing steam.
- They’ll take their water bottled and sans bubbles
- Milkshakes beat out smoothies, and they’re not just for kids.
- Carbonated drinks are losing their fizz
- Consumers are especially brand-conscious when it comes to coffee, and the younger they are the more it matters.

Editor | This is for Americans. You will need to do your own research for any other part of the world, but I can personally say the study isn't off the mark.

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NEWS| MoT’s ‘Hunar se Rojgar’ programme pass outs to be taken in by six hotels in Delhi

Six luxury hotels in Delhi- Oberoi, Taj, The Park, Crowne Plaza, ITC Maurya and Lalit have agreed to induct people who have completed the ‘Hunar se Rojgar’ programme launched by the Ministry of Tourism (MoT).

Each of these hotels will induct ten candidates each from Food Production and F&B Service disciplines in their hotels. As per government officials, efforts were on to pool in more hotels.

‘Hunar se Rojgar’ programme was recently launched by MoT to create employable skills in the hospitality sector under the Capacity Building Scheme of MoT. The programme envisages eight and six weeks training in Food Production and F&B Service disciplines. These programmes have been launched simultaneously through 25 Institutes of Hotel Management (IHMs) in the country by MoT, as a remedy to the existing skilled manpower shortage in the industry.

By P Krishna Kumar | New Delhi

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JOBS| International| Dubai| Restaurant Captain

Country United Arab Emirates
Location The Ritz-Carlton, Dubai

The Ritz-Carlton, Dubai combines the best of the modern world with the age-old traditions of Middle Eastern graciousness. Guests bask in comfort and enjoy luxurious spa facilities in addition to many sport and leisure activities, uncrowded beaches and an historic culture. In this exciting destination, spectacular design enhances the rare hospitality that is a hallmark of The Ritz-Carlton. In addition, guests of The Ritz-Carlton's hotel in Dubai may also enjoy a Mediterranean style resort providing renowned Arabian hospitality in an exclusive setting with 138 guest rooms, including 87 Deluxe rooms and 38 Ritz-Carlton Club Level rooms, including 13 Suites overlooking the pool and garden area with private balcony or patio; adjacent to The Emirates Golf Club and The Montgomerie Dubai golf courses; 35,000 square meters of landscaped gardens; and 350 meters of white sandy beach.

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JOBS| International| Corporate Food and Beverage Director for Doha Qatar

Minimum 10 years experience in Food & Beverage in 4-5* hotel. Development and implementation of standard operating procedures.

Ensure guest satisfaction of all food and beverage outlets by maintaining and managing the highest standards of products and services while maximizing profitability through cost and labor control. Experienced in pre-opening hotels and/or restaurants. With background in conceptualisation of F & B outlets. Responsible for all functions within the food and beverage area for all properties, including but not limited to, purchases, production, service, sanitation, staffing, training, equipment costs, and revenues.

Please send CV with recent photo to

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