Tata Group firm, Indian Hotels Company Ltd (IHCL), on Wednesday reported a drop of 22.62 per cent in profit after tax for the October-December quarter at Rs 64.88- crore as against a profit of Rs 83.85-crore clocked in the same period last fiscal.
Everyone understands the need for change in the abstract, but on the day-to-day level people are creatures of habit. Too much innovation is traumatic, and will lead to revolt.
If you are new to a position of power, or an outsider trying to build a power base, make a show of respecting the old way of doing things.
If change is necessary, make it feel like a gentle improvement on the past.