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Editorial | On Integrating Self Service Kiosks in a Customer-service System

A report from cornell, talks about Self Service Kiosks and customer service.
This post is an editorial on that, with my views.

The report titled Integrating Self Service Kiosks in a Customer-service System can be read here.
or goto : http://www.hospemag.com/2010/04/tech-ideas-research-integrating-self.html

These are my views on the topic.

19 New Jobs poted at www.hospemagjobs.com

we have moved the jobs section to a whole new blog.
www.hospemagjobs.com


These are the new jobs posts

Intercontinental Hotels to hire 3500 in UK

A leading hotel chain is to create 3,500 jobs in the UK over the next three years, ranging from porters to bar staff.

Ginger Hotel opens in Surat

Roots Corporation Limited (RCL), a subsidiary of Indian Hotels Company Limited (IHCL), has launched Ginger Hotel in Surat.

7 lessons for revenue managers

This is by Patrick Mayock

seven key lessons all revenue-management professionals should remember in future downturns:

The Institute of Culinary Education (ICE) Launches Hospitality Management Program

The Institute of Culinary Education (ICE) Launches Hospitality Management Program

The Institute of Culinary Education (ICE), New York City's award-winning center for culinary education, announces the launch of its Hospitality Management program beginning June 2010.

Choice Hotels Opens 37 New Hotels in March

Choice Hotels International, Inc. (NYSE: CHH) continues to grow with the announcement of 37 newly-opened franchised properties during the month of March.

Raffles Hotel Sold to Qatari Diar for $275m

The historic Raffles Hotel in Singapore, famed for its colonial grandeur and the Singapore Sling cocktail, is to change hands in a deal worth $275 million (£180 million).

Dubai Starts 2010 with Increased Hotel Occupancy

Dubai has reported an impressive increase in occupancy figures for the month of February, up almost 16 per cent year on year to more than 86 per cent, demonstrating an upsurge in tourism to the emirate as it starts to emerge from the international economic downturn.

New Ultra-Luxury Hotel to Rise along Bosporus

A seven-star tourist hotel will soon be built in the Beşiktaş district of İstanbul on the shores of the Bosporus on the site of an old tobacco warehouse, a property owned by Tanrıverdi Holding.

Tech | Ideas| Research | Integrating Self Service Kiosks in a Customer Service Program

Cornell Research Report