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Showing posts from September 27, 2010

ISHC 2010 Annual Conference

30 September - 3 October 2010
InterContinental Montelucia Hotel
United States - Scottsdale, AZ

Amari Residences Bangkok to open on October 14, 2010

Amari Residences Bangkok, which will open on October 14, 2010, will showcase modern Asian hospitality with vibrant, modern apartment-style accommodation. The 128-room property will feature a range of accommodation including 24 studios measuring 47-49 square metres in size; 92 one-bedroom apartments from 59-84 square metres and 12 two-bedroom units with 81-84 square metres of living space.

Featured Jobs | Chief Engineer

Radisson Nagpur is a 214 room hotel scheduled to open in April' 11.

They are looking for a Chief Engineer immediately.

Profile – BE Mechanical or Electrical with 10 to 12 years experience. Hotel experience essential.

Responsible for preventive and breakdown maintenance of HVAC/Generators/Boilers/Refrigeration/Kitchen equipments/Laundry/Fitness centre/Room TPM etc.

Systems and procedures, records and reports etc.

Awareness of BMS is essential.

Preference shall be given to local candidates.

Salary best suited to the industry standards, will not be a constraint for the right candidate.

resume's to be forwarded at careers@rdnagpur.com

JW Marriott hotels in Shanghai and London open TelePresence Studios

Virtual Meetings by Marriott with AT&T and Cisco TelePresence, have opened two new studios in London and Shanghai, bringing the number of studios around the world to eight. Clients will now be able to hold virtual meetings with customers, colleagues, prospective employees or family members and friends thousands of miles away in studios at Grosvenor House, a JW Marriott Hotel and the JW Marriott Shanghai Tomorrow Square.

Are you Foodspotting?

This new website is a rage.

There is still nothing on India though, but I would recommend all your hotel GMs/ FnB Managers and restaurant managers to suggest stuff rite away!

http://www.foodspotting.com/#/


Uploaded with Skitch!

Training Video | Customer Services

Editor | I really like the two scenarios shown. the not so good, and the better attempt.

This is to some extend how training should be conducted. Role-Plays.

With most hotels I consult for, we record the role-play and then review it together with the participant to see how and where they could improve.

If you need any more ideas or would like help preparing scripts (talk-lines) for your hotel/team write to me at editor@hospemag.com