Chef Hemant Oberoi, Grand Executive Chef, Taj Mahal Palace & Towers, Mumbai, has been bestowed with the 'Special Life Time Achievement' award at the seventh Annual Chef Awards organised jointly by Indian Culinary Forum (ICF) and PHD Chamber of Commerce in New Delhi recently.
Around 30 food and beverages suppliers from Spain under the aegis of Spanish Federation of Food & Beverages (FIAB) and in collaboration with Trade Commission of the Embassy of Spain in New Delhi will oragnise a day long gastronomy workshop at Shangri─La Eros Hotel in New Delhi on November 30, 2010.
Thistle Marble Arch's treasured head of housekeeping, Barbara Sheridan, is celebrating her new title of Housekeeper of the Year. Barbara received the honour at the annual industry awards ceremony celebrating operational excellence within hotels; the Hotel Cateys 2010.
You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary.
To manage production of cocktails, mocktails & service of spirits, wines etc across the bar counter. To converse with guests on a one to one basis and develop a friendly rapport. To manage inventory of all spirits, soft drinks, small inventory etc.
To organize train and supervise over the restaurant, in-room-dining and banquet staff for the purpose of giving satisfactory service to guests.
To be able to take complete charge in the absence of the outlet in charge.
To handle front office duty including check-in and check-out of guests
To handle complaints and feedback of guests
To furnish information to the guests about the Hotel.
To upkeep a high service standard and smooth operation
Maintain Guest History.
Hotel revenue management will become more strategic, more analytical, and more focused on overall hotel profit measures, according to a survey of nearly 500 revenue management professionals conducted by Cornell Professor Sheryl Kimes.