Last April, on the day the iPad became publicly available, Plaza Hotel general manager Shane Krige – an unabashed fan of the new technology – delivered a few to his Palm Court restaurant so guests could play with them over breakfast. This Friday, the 282-key Plaza will become the first hotel in the world to combine the iPad with ICE, or interactive customer experience, and in-room environmental controls.
Mr. Thierry Douin, vice president and general manager of Shangri-La Hotel, Bangkok, has great pleasure to announce the appointment of Mr. Martin Brenner as hotel manager at Shangri-La Hotel, Bangkok. Prior to his new appointment, Mr. Brenner was resident manager at Shangri-La’s Mactan Resort and Spa, Cebu.
Le Méridien Kuala Lumpur recently announced the appointment of Harvey John Thompson as General Manager. Hailing from Australia, Thompson’s passion for the hospitality industry has earned him 27 years of experience and knowledge. He will be leading his team at Le Meridien Kuala Lumpur to embark on its next phase of growth. Top on his list are getting to know the hotel’s customers and continue to deliver service that exceeds expectations.
If the memorandum of understandings (MOUs) in the Global Investors' Summit are any indication, the hospitality sector here is set to boom in the next two years. With infrastructure developing rapidly, it is no surprise that at least 10 new hotels are expected to be set up in the diamond city at an investment of Rs 2,000 crore.
Choice Hotels, the international mid-scale hospitality chain plans to launch 20-30 hotels each year over the next three years in India. According to the company officials, these hotels will be a mix of both company as well as franchised model.
Our hotels have fared very well on the economic recovery last year. As part of our hotel management strategy we monitor the loading factors of the air travel markets closely which give us clear indications of overall travel trends. It allowed us to be well geared up and prepared to ride at the front of the wave. REVPAR increased as much as 26%.