The cold weather in the United Kingdom towards the end of the year was not enough to diminish headline performance levels as London achieved a gross operating profit per available room (GOPPAR) of €105.07, according to TRI Hospitality Consulting data.
The Duty Manager is the first point of contact for dealing with any general management related queries that arise within the hotel. The position involves a lot of contact with guests and represents senior hotel management in their absence. It is also the Management contact point for any hotel operational issues that arise that cannot be resolved by the Department at that point in time.
Fully contribute to the design of the hotel’s business strategy.
· Actively participate in the key management issues in the property (e.g. planned refurbishment, training, customer service improvement campaigns).