India's where the action is. First, the global companies anointed India-born managers as CEOs as growth shifted from the West to emerging markets. Then MNCs started holding their global board meetings here in a symbolic move.
As India's hotel industry readies for unprecedented growth, it is about to face a manpower crisis the likes of which it has never seen before. Too few people are being trained for the industry; many of those who have received the training choose greener pastures and fierce fights break out regularly to keep or poach the few who remain. All this while a new hotel or restaurant is being added every week.
Cafe Coffee Day, the chain of coffee shops from the Amalgamated Bean Coffee Trading Co, is expanding all its formats even as it prepares to launch a loyalty programme in its mass market chain, Cafe Coffee Day, or CCDs as they are better known.
Accor has even more reason to celebrate as it approaches its 20th anniversary in Australia, with the group taking a huge haul at the Accommodation Association of Australia (AAA) Awards on Friday night.