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JOBS | Front Office Manager

Mercure unites hotels that are all different but with common characteristics: professionals of passionate hospitality, the atmosphere of charmed places, a standard of quality guaranteed by a brand with international renown.
Job Level Contract of employment
Status Full Time
Anticipated Start Date nach Absprache

Thomas Baliamis

Contact No: 0043 662 8820310


Level of Education
Areas of study
Hospitality : Reception
Professional experiences
5 years
Experience minimum in the sector
3 Jahre
Languages essential
Deutsch, Englisch, Französisch

Essential requirements

Power Point

Key tasks
Ihre Aufgaben

Überwachung des gesamten Empfangspersonals und Sicherstellung aller Standards der Marke Mercure.
Sicherstellung und Verantwortung einer reibungslosen Gästebetreuung während aller Schichten
Professionelles Reklamationshandling
Erstellung der Dienst- und Urlaubspläne der Abteilung
Durchführung von internen Schulungen in Theorie und Praxis
Führung, Schulung und Einsatz der Mitarbeiter und Auszubildenden
Durchführung und Kontrolle des Monatsabschlusses
Kostenmanagement, Controlling

Sie bringen mit:

abgeschlossenen Ausbildung in der Hotellerie sowie mehrjährige Berufs- und Führungserfahrungen in einer vergleichbaren Position
sehr gute Fidelio und Opera Kenntnisse
sehr gute Kenntnisse der MS Office Programme
betriebswirtschaftliche Kenntnisse
hohe Eigenmotivation
sehr gute Deutsch, Englisch, und Französisch Kenntnisse in Wort und Schrift, weitere Fremdsprachen sind von Vorteil

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NEWS | Russia Becomes Hilton Worldwide's Largest European Growth Market

Hilton Worldwide today announced growth in its Russian presence, confirming four new hotel signings and potential for a further 11 as part of a multi-site development agreement. The four new hotel signings add almost 1,000 bedrooms to the pipeline and the multi-site development agreement is expected to bring an additional 1,500 plus bedrooms. With 23 hotels that are either trading or under development across the country, these latest signings place the Russian market as the leading development pipeline for Hilton Worldwide in Europe.

Patrick Fitzgibbon, senior vice president, development, Europe and Africa, Hilton Worldwide, said, "Russia has been one of our main focus markets for several years and is now leading the European region. We are delighted to announce almost 1,000 new bedrooms with a further 1,500 through a multi-site development agreement for hotel projects across Russia. By the end of 2012 we expect to have opened at least four more hotels and look forward to welcoming guests to our expanding portfolio."

Osnova Development LLC Multi-site AgreementFollowing the signing of a multi-site development agreement with Osnova Development LLC, approximately 1,500 bedrooms will be developed in multiple Russian locations. These are expected to be predominantly Hampton by Hilton hotels, with scope for some Hilton Garden Inn properties. The previously announced Hampton by Hilton Voronezh forms part of this agreement, along with a commitment for at least a further 11 hotels in target locations such as Volgograd, Novosibirsk, Rostov-on-Don and Ufa.


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NEWS | Fairmont Hotels & Resorts to Add Moscow

Fairmont Hotels & Resorts, which operates some of the world's most storied and luxurious hotel properties such as The Plaza in New York, London's The Savoy, Fairmont Peace Hotel Shanghai and Fairmont San Francisco, will soon welcome another notable icon, Moscow's Pekin Hotel, to its collection. Following an extensive restoration program, this historic property will be rebranded Fairmont Pekin Moscow and will reopen in 2017.

The project is being developed by HALS-Development, a prominent real estate development company in Russia.

Fairmont Pekin Moscow will be centrally located in the city, at the junction of the Garden Ring and Triumfalnaya Square. Opposite is the Mayakovsky Monument and metro station, while the Tchaikovsky Concert Hall, Satire Theater and Red Square are situated nearby. The hotel will feature 236 spacious guestrooms and suites, including Fairmont Gold, the brand's exclusive room product that offers guests personalized service, a variety of amenities and the relaxed comfort of a residential-style lounge. Guests will also enjoy a selection of dining venues, 950 square meters of meeting and function space as well as a Fairmont branded spa and fitness facilities.

Completed in 1955 to designs by Dimity Chechulin, one of the Soviet Union's most famous architects, the Pekin Hotel was part of the post-war redevelopment of Moscow. Chechulin, a former City Planner, also built Moscow's White House, four of the renowned Metro Stations and one of the Seven Sister buildings.


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NEWS | Manish Bhatia has been appointed General Manager at Dolce Valley Forge Hotel in King of Prussia

Bhatia formerly was general manager of the 171-room, five-star Hilton Mumbai International Airport hotel in India, where he oversaw a staff of 438. Prior to that, he was general manager of the DoubleTree by Hilton Hotel Boston-Bedford Glen hotel in Bedford, Mass., a 281-room hotel managed by Dolce Hotels and Resorts, which he joined as director of operations. Earlier in his career, Bhatia was general manager of the four-star Hotel Providence in Rhode Island, director of food & beverage at The Westin Providence, food & beverage director at the Hilton Boston/Dedham in Massachusetts and assistant food & beverage director at the former Al Jazira Beach Resort & Hotel in the United Arab Emirates.

He began his career in 1989 at the former Taj Mahal Intercontinental hotel in Mumbai and subsequently worked as a restaurant consultant in Sydney, Australia, and for Royal Caribbean International, based in Miami. He is a 1989 graduate of the Mumbai College of Hotel Management and Catering Technology, where he received a bachelor’s degree in hospitality.


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NEWS | Dona Paula in Goa to host workshop on food processing on October 20, 2011

Konkan Conclave, a one-day workshop on food processing, would be held on October 20, 2011, in Dona Paula, Goa. It would be jointly organised by the Agricultural and Processed Food Products Export Development Authority (APEDA) and the Goa Chamber of Commerce and Industries.

“Basically, the workshop would be based on latest technologies focusing on products of mango, vegetables, kokum, pineapple, passion fruit and cocoa,” said T Sudhakar, an official, APEDA.

Sudhakar added that the event would invite most of the farmers and food processors from the Konkan belt stressing on the latest technologies and also would analyse the situation in post-harvesting, processing and investment policies and other areas in the Konkan region.


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NEWS | Pegasus Solutions acquires Open Hospitality

Pegasus Solutions has acquired Open Hospitality, an award-winning internet marketing company, which will be lead by David Millili, CEO, Open Hospitality. Through this acquisition, Pegasus' New