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NEWS| MTechís HotSOS enters India via InfoScape Hospitality

Miami-based MTech has entered India, via InfoScape Hospitality Solutions Pvt Ltd, through a distribution agreement with InfoScape, to orchestrate the sales, marketing, installation and local technical support of its Hotel Service Optimisation System (HotSOS) at hotels throughout the Middle East, North Africa (MENA) and India region.
MTech is a leading provider of guest-response and preventive maintenance solutions to hotels in nearly 50 countries, bringing significant cost savings and service improvements with HotSOS. InfoScape is a leading provider of information and communications technologies to the hospitality industry in the MENA and Indian markets. “The real beauty of this system is that it takes a matter of minutes from request to fulfillment,” said, Segredo Luis, President and CEO, MTech. “At a property where guests absolutely demand top quality service, and the reputation of the property is at stake with every request, HotSOS goes beyond the norm to exceed the very distinct expectations of the diverse and often affluent guests in this region, Luis added. HotSOS is a multi-lingual application, which is a particular benefit to hotels that cater to international travellers. The language is dictated by the current user’s preference. English is the default language, but the user can select a dialect of choice for each coded problem, and it can be changed from attendant to attendant.


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