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JOBS| Front Office Supervisor

Job Description
*Responsible for daily administration, meeting and greeting, dealing with guests'queries and complaints, and booking rooms. visitors *Maintain high standards of customer services at the Reception desk so that customers'expectations are consistently exceeded. 
*Motivate and develop Reception team to ensure smooth functioningof the department and promote teamwork. 
*Provide effective support to the team to enable them to provide effective and efficient services. 

*Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

*Identify optimal, cost effective use of the resources. 
*Ensure quality and appropriateness of customer service provided. 
*To maintain Front Office log book and shift reports. 
*Respond to inquiries and resolve problems in an effective manner. 
*Ensure all guests receive a swift, smooth, professional and friendly check in and check out 
*Ensure quality in all aspects of the job. 

Salary:Not Disclosed by Recruiter 
Functional Area:Hotels, Restaurants 
Role Category:Other Role:Fresher 
Keyskills:Front Office Assistant, Front Office Associate 

Desired Candidate Profile 
Education:(UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Post Graduation Not Required) AND ( Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) 1. Tall & Pleasing personality 
* ONLY FEMALE CANDIDATES 2. Graduate/undergraduate with exceptionally good command over English language. 3. Between 21-25 yrs of age group 4. Any foreign language will be an added advantage 5. Extrovert, Confident and go getter 

Company Profile 
Orchid Hotel 
 http://www.orchidhotel.com The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372- room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay. Everything is designed so as to be unobtrusive. Like The Club PrivĂ© room, an exclusive club floor with a private lounge and butler service. Or the well-appointed business and conference center to take care of your business needs in Mumbai. 

Contact Details 
Recruiter Name:Vedangi Rawool 
Contact Company:Orchid Hotel
hr1@orchidhotel.com
91-22-26164040