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JOBS | Guest Relation Executive

Designation :Guest Relation Executive - 2 Opening(s)

 Job Description:  To block rooms as per Guest Satisfaction and ensure all amenities are placed before his arrival  Should know all long staying Guests, be aware of their preferences and take extra care of them  To pay courtesy calls during Guests on local sight seeing areas and shopping facilities when required  Should be able to advice Guests on local sight seeing areas and shopping facilities when required  Should

JOBS | Kitchen Stewarding Executive -

Designation: Kitchen
 Stewarding Executive - 1 Opening(s)
Job Description :
 Responsible for overseeing the kitchen stewarding department and ensuring that all kitchen utensils are clean and in compliance with all health department regulations and as per Hotel guidelines. Responsible for sanitation, maintenance of operating supplies and equipments. Prepare work schedule to provide labour within budget. Maintain cleanliness of back of the house, gas & oven ranges, pots & pans, kitchen filters, hoods, staff cafeteria, garbage. Desired Profile Please refer to the Job description above

Experience: 3 - 5 Years
 Executive/ Master Chef Functional Area Hotels, Restaurants Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Other, Any PG Course Location Mumbai Keywords Kitchen Stewarding Manager, KST Exeutive, KST Manager

 Sonali Patil Orchid Hotel

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JOBS | Deputy General Manager

Job Description
 * Managing budgets and financial plans and controlling expenditure; * Maintaining statistical and financial records; * Setting and achieving sales and profit targets; * Recruiting, training and monitoring staff; * Planning work schedules for individuals and teams; * Meeting and greeting customers; * Dealing with customer complaints and comments; * Addressing problems and troubleshooting; * Ensuring events and conferences run smoothly; * Supervising maintenance, supplies, renovations and furnishings; * Ensuring

JOBS | Room Attendant

Job Description • Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel. • Dust furniture, fixtures and fittings • Vacuum the carpet, Scrub, wash and clean the floor, dust and clean light fittings • Strictly follow the lost and found procedures. • Ensure floor pantries and corridors are as per the standards. • Responsible for equipping all

JOBS | Assistant Steward

Designation :Assistant Steward //
Steward - 10 Opening(s) Job Description Prime Function: * Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. * Welcome the guests by greeting them as per the standards. * Any matter which may effect the interests of The Orchid should be brought to the attention of the Management * Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties Key Responsibilities: * People Management * Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. * Ensure to attend to guest complaints, requests or inquiries regarding the food and services. * Establish and maintain seamless co-ordination & co-operation with all departments of ibis, Mumbai Airport to ensure maximum cooperation, productivity, morale and guest service. Financial Management * Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management * Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service. * Ensure to be familiar with all dishes on the menu. * Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival * In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options. * Ensure to be familiar with the property lay out, fire exits and elevator locations. * Report any equipment malfunction, emergency situations or suspicious persons to the Food & Beverage Supervisor. * Ensure that breakage, pilferage and spoilage are kept to a bare minimum. Health & Safety Responsibilities/ Duties * Establish and maintain safe working conditions and practices following The Orchid Health, Safety and Environmental policies. * Ensure all practicable steps are taken to maintain a safe work environment following The Orchid Health, Safety and Environmental policies. * Ensure all staff within the department are fully conversant with departmental fire and evacuation procedures. * Ensure all hazard are recorded and reported to the Management and that they are investigated appropriately with controls identified and reviewed. * Implement The Orchid policy on prevention of Harassment/ Bullying in the Workplace according to guidelines. * Ensure all protective clothing and equipment is provided to employees where necessary, maintained and they are train its use. * Ensure all workplace accidents and incidents are reported accurately and promptly on the prescribed form, with appropriate investigation and corrective action taken. * All serious harm accidents are reported to management immediately and within 7 days in writing. * All new and transferring staff have training and ongoing supervision to ensure they have the knowledge and skills to perform work tasks in a safe manner. * Rehabilitation support and assistance is provided to injured workers following The Orchid guidelines. * Review and develop health and safety policy objectives and plans at least annually. * Be proactive in keeping departmental health and safety records and information up to date. * Ensue site visitor / contractor entry procedures are applied. Desired Profile * Well groomed * Good communication & interpersonal skills * Team player * Ability to handle various tasks * Extrovert * Previous experience in hotels an added advantage

Experience :0 - 1
Steward Functional Area Hotels, Restaurants Education UG - BHM - Hotel Management PG - Post Graduation Not Required Location Mumbai

Keywords :Assistant Steward // Steward
Contact: sachin Potdar
Orchid Hotel


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JOBS | Reservation Executive

Job Description
To effectively handle and convert all reservation and group enquiries and ensure accurate booking information is ascertained and communicated to the operational team; to ensure customer delight • To receive, handle and convert all enquires in line with the Sales strategy and ensure all guests receive a consistently high standard of service throughout the booking process. • To sell in line with the selling


Job Description
Can handle Restaurant, In Room Dining, Bar & Banquets Services. Can serve all kind of Cuisine & Beverage as per the Standard. Should know all Banquet set ups. Should have Positive & Learning attitude with discipline. Can Handle Difficult Guest.

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NEWS | Arabian Hotel Investment Conference (AHIC)

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