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Text service offers response guarantee within 4 minutes

To get immediate answers (and perks) for its guests, Four Seasons Hotel Philadelphia has partnered with personal texting service Zingle to offer info and help on demand.  

SilverNeedle Hospitality adds Country Comfort Ballarat to expand footprint in Victoria, Australia

SilverNeedle Hospitality has added Country Comfort Ballarat to its network, strengthening its footprint in the Australian state of Victoria.

Peppers to launch in Asia with rebrand of Sentosa Seminyak

Australian hoteliers, Mantra Group, have announced that Sentosa Seminyak will join its Peppers brand in March.
The villa resort to be known as Peppers Sentosa Seminyak is the second property for the Group in Indonesia joining the newly built Mantra Nusa Dua which opened late 2012.

World-renowned Kakadu hotels to join the Accor network

The owners of the famed Crocodile Hotel and Cooinda Lodge in Australia's Kakadu National Park, have signed a Memorandum of Understanding with Accor to manage their hotels from 1 April, 2014. They will replace incumbent managers, Intercontinental Hotel Group (IHG).

New Langham Place Hotel opens in Xiamen, China

The opening of Langham Place in Xiamen makes it the ninth Langham Hospitality Group hotel in mainland China and 22nd in its global portfolio. The hotel is also the third Langham Place hotel to open in the last three months, after Guangzhou and Ningbo respectively.

First Andaz Hotel in Germany announced

Hyatt Hotels & Resorts has announced that a Hyatt affiliate has entered into a contract with Jost Hurler Beteiligungs-und Verwaltungsgesellschaft mbH & Co. KG, a family-owned company based in Munich, for an Andaz hotel in Munich. The first Andaz-branded hotel in Germany, Andaz Munich will join Andaz properties currently located cities including London, Amsterdam, New York, Los Angeles, Shanghai, and soon, Tokyo. Expected to open in 2017, Andaz Munich, in the Bavarian capital, will increase the brand's presence in Europe to three hotels.

Universal Orlando Resort to create nearly 3,500 new jobs in 2014

Universal Orlando Resort has announced it will hire nearly 3,500 new team members during 2014 for a wide range of managerial, professional, high-tech, guest service and other positions.

Top ten meeting trends for 2014