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EXCLUSIVE INTERVIEW | CHRISTOPH K. FRANZEN; General Manager; Grand Hyatt Doha


Editor: Tell us about your journey. How did it all start? 
 I grew up in a hotelier family and my parents were running a hotel in the Swiss Alps; a fantastic mountain resort called Zermatt on the foot of the famed Mount Matterhorn. I am also an Ambassador of Tourism of this beautiful Alpine village. It was always clear to me that I will be in the hotel business as I always had a passion for it. I first did my apprenticeships to become a Chef and then Sommelier; both in Switzerland.
Afterwards I joined a few smaller operators and free standing hotels before I started to work for Hilton in Switzerland. I went to hotel school relatively late, aged 26, but the benefit was that I had a comprehensive understanding of what was taught.
 After hotel school I joined Hyatt Hotels and first started our at the Hyatt Regency Dubai in 1999. At the time, this was the biggest operation of Hyatt in the division. From Dubai I moved to Muscat and became the Front Office Manager at the Grand Hyatt Muscat in the countries capital. I moved on in 2006 from Oman to become the Director of Rooms at the Park Hyatt in Moscow before I returned again as EAM Room to the Grand Hyatt Dubai in 2007.
 In 2009 I was appointed General Manager of the Grand Hyatt Muscat and moved back to the Sultanate of Oman again before I was transferred in January 2013 as General Manager to the Grand Hyatt Doha in Qatar


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