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IHG announces global partnership with Alipay

The partnership makes IHG the first global hotel company to give Chinese guests the ability to pay via Alipay through all of IHG’s online and mobile channels, as well as across its full estate of hotels globally.


The new partnership, which has been agreed with Alipay’s parent company Ant Financial, will initially apply to IHG’s existing estate of more than 270 hotels in Greater China, as well as a number of hotels around the world that participate in IHG’s China Ready Programme, which offers a range of tailored services to Chinese travellers. The global rollout of Alipay will begin in 2017. IHG was first global hotel company to enter the China market more than 30 years ago and China is now its second largest market globally. The partnership will allow IHG to further capitalise on the significant increase in Chinese outbound travel.

According to IHG’s Future of Chinese Travel Report published in 2015, nearly 90 million Chinese households will be able to travel overseas by 2023, fuelled by a growing middle class and increasing propensity to travel. Keith Barr, Chief Commercial Officer, IHG commented: “IHG has always been a leader in providing advanced payment solutions to guests through our direct booking channels. We are thrilled to be partnering with Alipay to strengthen our ever-evolving travel experience for our guests globally.”

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